Shipping policy
Shipping Policy
Welcome to Zenimaa.shop We are committed to delivering your orders quickly, safely, and efficiently across India.
Order Processing
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All orders are processed within 24–48 hours after confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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You will receive an order confirmation message/email after successfully placing your order.
Delivery Time
Estimated delivery times may vary depending on your location:
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Metro Cities: 3–5 Business Days
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Other Cities & Towns: 4–7 Business Days
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Remote Areas: 5–9 Business Days
Delivery delays may occasionally occur due to weather conditions, courier issues, or high order volume.
Shipping Charges
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We offer Free Shipping on selected products and promotional offers.
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Any applicable shipping charges will be displayed during checkout before payment.
Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS or email to track your package in real-time.
Cash on Delivery (COD)
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COD is available on eligible orders and locations across India.
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Additional COD charges may apply in some areas.
Failed Delivery Attempts
Our courier partners will usually attempt delivery 2–3 times. If the order remains undelivered due to incorrect address or unavailability, the package may be returned to us.
Incorrect Address
Please ensure that your shipping address and phone number are accurate. We are not responsible for delays or failed deliveries caused by incorrect details provided by the customer.
Damaged or Missing Items
If you receive a damaged package or missing item, please contact our support team within 24 hours of delivery with photos and order details for assistance.
Contact Us
For any shipping-related questions or support, contact us: